FAQs: Freight Shipping to Hawaii
How does my freight get to Hawaii?
Freight destined for the Hawaiian Islands moves through the Los Angeles, California seaport, where it is loaded into secure ocean containers and transported via sea. The vessel docks in Oahu where shipments are removed from the containers and delivered to the consignee. Freight destined for neighboring islands moves via inter-island barge.
How long will it take for my freight to be delivered?
There are two sailings to Hawaii each week:
- Wednesday sailing to the islands of Oahu, Maui, Hawaii, Molokai and Lanai
- Freight must be at our Santa Fe Springs Service Center (Los Angeles) by the Tuesday morning prior to departure
- Saturday sailing to the islands of Oahu, Maui, Hawaii, Kauai, Molokai and Lanai
- Freight must be at our Santa Fe Springs Service Center (Los Angeles) by the Friday morning prior to departure
After arriving at the destination island, most deliveries are made within 48 hours.
What are the transit times to the islands?
- Oahu — 6 to 7 days
- Kauai — 9 to 10 days
- Maui — 9 to 10 days
- Big Island (Kona side) — 9 to 10 days
- Big Island (Hilo side) — 10 to 11 days
- Molokai and Lanai — 12 to 15 days*
* Freight arriving in these locations must be picked up; delivery service is not available.
What paperwork do I need to ship to Hawaii?
You will need a bill of lading (BOL) in order to ship to Hawaii. Please be sure to include the name and telephone number for the consignee.
Can I expect the same kind of invoicing for LTL shipments to Hawaii?
To make your shipping experience easier, XPO provides a single invoice reflecting all transportation elements. Land travel rates are based on the negotiated pricing agreement you have with XPO Logistics. Sea travel rates are based on the cubic measurement of the freight. Use the shipment density calculator to get the cubic measurement of your freight.
Can I ship Hazardous Materials freight to Hawaii?
Yes, HazMat freight can travel to Hawaii. It is subject to HazMat material shipping requirements. Check with your local service center for more information.
Can I get a rate quote online?
Yes, online rate quotes include pricing for the total shipment, including land and sea travel. Rate quotes will require the cubic measurement of the freight. Click here to calculate the cube of a shipment.
Can I ship "collect" to Hawaii?
Yes, collect shipments are available for the islands of Oahu, Maui, Hawaii and Kauai.
Can I ship a full container load to Hawaii?
Yes, please contact our Offshore Help Desk to schedule this type of shipment — (800) 886-8574, Option #2.
Are there size constraints for shipments to fit in a container?
The maximum dimensions for a shipment to fit in a container are 92 inches width and 100 inches height.
Is liftgate service available on the islands?
Yes, liftgate trucks are available. Please indicate liftgate service is needed for pickup or delivery on the Bill of Lading.
Can I pick up my shipment at the port in Hawaii?
You are able to will-call your shipment at our Agent’s facility located on each of the islands. Please contact our Offshore Help Desk to schedule this type of delivery — (800) 886-8574, Option #2.
Can I ship Island-to-Island?
Yes. Please fax the Bill of Lading to (562)946-9742. Please include the contact name and phone number of both the shipper and consignee. Contact our Offshore Help Desk for additional information — (800) 886-8574, Option #2.
How will I know when my shipment will arrive in Hawaii?
The estimated arrival date will be posted on the bottom of the bill copy after the shipment is rated. The shipment will be scheduled for delivery within 48 hours of arrival at the island. Contact the Offshore Help Desk for details — (800) 886-8574 Option #2.
How do I schedule a pickup for a shipment coming from Hawaii to the continental U.S.?
Submit an online pickup request or contact your local service center. You must fax the Bill of Lading (BOL) to (562) 946-9742 prior to the pickup date. Be sure to include the contact name and phone number of the shipper on the BOL.
What do I do when I am ready to ship to Hawaii?
Web registered users can make all shipment arrangements online. Logon to LTL.xpo.com.
Track your shipment.
Additional questions? Contact the XPO Logistics Offshore Help Desk — (800) 886-8574, Option #2 during business hours: 8 a.m.-4 p.m. PST.
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