Agility, responsiveness and time-critical performance are the norm for our healthcare logistics services.

XPO Logistics understands the unique challenges and specific requirements associated with healthcare industry supply chains. We respond with specialized fulfillment and critical parts solutions that ensure medical equipment and devices arrive when and where they’re needed, in proper working order.

To best serve the healthcare sector, we build agile, smart networks equipped to support time-critical delivery notices as short as two hours. In addition, our networks manage a massive amount of sensitive, high-value medical equipment inventory across hundreds of thousands of SKUs – handling each part with the specialized care and processes required.

Key elements of our healthcare logistics solutions are:

  • An on-time delivery performance in excess of 99% for critical spares
  • Inventory planning tools and expertise that prevent shortages, manage expirations and reduce overall inventory investment
  • In-place IT solutions for order management, inventory management and visibility at all times
  • An in-place spare parts depot network with the flexibility to grow, move or contract quickly based on client requirements
  • Turnkey solutions for network design, warehouse management and delivery
  • Temperature-controlled environments from storage through transit
  • Compliance with FDA Title 21 - CFR regulations

Key services include:

  • Warehousing and distribution
  • Manufacturing support
  • Packaging
  • Reverse logistics (including recall management)
  • Omni-channel fulfillment
  • Supply chain consulting
  • Managed transportation (including full network optimization)

Value-added capabilities include:

  • Testing, inspection and refurbishment
  • Sterilization
  • Configuration
  • Prescriptive device services


Case Study

A global leader in the manufacturing of medical equipment asked XPO to design a more effective logistics network for its critical parts distribution, with guaranteed delivery within two to six hours of order. XPO has maintained on-time delivery performance that exceeds 99%.