Leading technology sector logistics for consumer and retail fulfillment, returns and repairs.

XPO Logistics is the leading provider of distribution and repair services to the telecommunications and electronics industries.

Each day, we process hundreds of thousands of products to fill direct-to-consumer and retail orders with near-perfect shipping accuracy. Our returns and repair operations are among the largest of their kind in the world.

Key services include:

  • Warehousing and distribution 
  • Reverse logistics 
  • Packaging
  • Omni-channel fulfillment
  • Supply chain consulting
  • Managed transportation (including full network optimization)

XPO has extensive experience with the special logistics requirements for electronic products, such as electrostatic discharge, management of high-security areas, and final product configuration and testing. Additionally, we integrate reverse logistics and repair operations to remove significant time and cost from your supply chain. Under this comprehensive approach, we provide: 

  • Receipt and disposition of returned goods, including business and consumer product returns solutions, returns management, warranty adjudication, product disposition and payment processing
  • Cosmetic and technical repair services, including defect analysis and recall management, parts procurement and management, and Level 1, 2 and 3 OEM-certified repairs


Case Study

One of the world’s leading telecommunications companies turned to XPO for a centralized solution that integrates its reverse logistics network for returns, repairs and redistribution services.