We use our network to help customers manage their goods most efficiently throughout their supply chains. At the top of our value proposition is an intense customer service culture that connects our team worldwide. Our people focus on finding new ways to help our customers succeed, while becoming continuously more efficient ourselves.
Customer relationships are the lifeblood of our business. However, we never forget that our company has responsibilities to many other stakeholders as well: investors, employees, carriers, business partners, local communities and global society. When we say Let’s Move the World Forward, we’re speaking to the interests of all XPO stakeholders, as well as the world at large.
XPO’s safety culture prioritizes the well-being of our employees and our customers. One of our main objectives is to achieve zero job-related injuries and accidents. We use training and technology to continuously improve our safety ecosystem, and we have XPO safety professionals positioned across our operating regions.
Our commitment to safe practices is evident in our global Road to Zero initiative and in the strict compliance measures that guide our operations. As a result, we achieve recordable rates that are below industry averages for accidents and OSHA incidents.
Our safety team is available to assist customers with programs that can reduce cargo damage, improve security and enhance worker safety. We also offer online safety training for owner-operators in our motor carrier networks.
At XPO, we take pride in having a culture that welcomes women, people of all colors and ethnicities, LGBTQ+ individuals, military veterans and those who are differently abled. In this way, we create respectful workplaces with a diversity of talents and perspectives.
Together with our employees, we're moving forward on gender equity through progressive workplace initiatives, active recruiting of women in all roles and internal promotions. Our female executives, board members and managers serve as role models in our organization. Many have received industry recognitions for their accomplishments.
We believe it’s imperative that our company reflects the diverse makeup of the customers and communities we serve. Our focus on diversity is evident in our Values and our Code of Business Ethics, which specifically define XPO as being respectful and non-discriminatory. Our commitment, however, goes beyond just saying the right things. It’s about doing the right things. Results will always matter to us, and they matter the most when they come from behavior that is fair, respectful, lawful and honest.
Beyond our operations, our company is a strong proponent of supplier diversity. We make contracting and procurement opportunities available to businesses owned by women, minorities, veterans and members of the LGBT community, as well as those owned by, or operated in support of, differently abled individuals. In addition, we support supplier initiatives that are important to their organizations and reflect our values.
We operate our business in a manner that demonstrates a high regard for the environment and the interests of our stakeholders. Sustainability is part of our blueprint for managing risk and reducing our carbon footprint. Our approach to sustainability – and, in fact, to all areas of the company – is one of continuous improvement based on innovation.
We promote sustainability in our operations and corporate infrastructure for two reasons. First, it’s good business and the right thing to do. And second, it’s important to many of our stakeholders that we participate in the transition to a low-carbon economy. We collaborate with customers to create action plans that reduce emissions related to their supply chains through technology-enabled route optimization, load consolidation and process automation.
