Canada Bill of Lading

How to complete a Bill of Lading for cross-border shipments between the US and Canada

  • Check the Collect box if the shipment is not prepaid.
  • Enter the complete Shipper Information.
  • Enter the Consignee information.
  • Enter the Bill-to information (if it is different than the Shipper information).
  • Enter the Customs Broker information (note that Name is a required field).
  • Check the Guaranteed box if you want to ship using Guaranteed Service.
  • Enter complete Commodity information. See below for examples of acceptable commodity descriptions.
  • When entering the number of shipping units, the piece counts should be entered as the lowest external packaging unit.
    Example: a container containing 10 skids with 200 cartons should be manifested as 200 cartons
    • Check the HM box if the shipment contains Hazardous Materials.
    • Enter the kind of packaging and description of the articles.
      • Include a clear and concise description of the items you are shipping.
      • Use plain language to describe the characteristics of the commodity.
      • Include only information related to the actual item; do not include the type of packaging.
      • Part numbers, abbreviations or vague descriptions are not acceptable.
    • Enter the NMFC number.
    • Enter the shipment class.
    • Enter the weight of the shipment.


How to write the description of articles

NOT Acceptable Acceptable

Kitchen Appliances

Industrial Appliances

Heat Pump


Baseball caps

Blasting caps

Bottle caps

Hub caps


Wood flooring

Plastic flooring


Ceramic tile

  • In NO CASE are the following descriptions acceptable:
    • Blank Description
    • Freight All Kinds (FAK)
    • General Merchandise
    • "26 pallets"
    • Various Retail Merchandise
    • Consolidated Cargo

For more information on commodity descriptions, go to:

Contact our Customs Resource Center for assistance by email at or by calling 866-431-0777.

How to add XPO Customs Broker Services to your shipment

  1. Set-up an XPO Brokerage account
    • Call the XPO Customs Resource Center (800) 342-7618 or email us and ask to be setup for customs brokerage service.
    • We'll email the required forms; once they are completed and returned, your account will be set-up. 
  2. If you have an XPO Brokerage account:
    • Schedule your pickup online or by calling your local service center.
    • Complete the Bill of Lading and write XPO CB in the remarks section.