How to Ship to Mexico

When shipping LTL freight to or from Mexico, XPO has the solution for you.

Ship cross-border with the benefit of XPO’s decades of experience in Mexico. We have the organization and infrastructure to ensure that your freight arrives undamaged and on time.

What are the benefits of your cross-border Mexico service?

  • Door-to-door shipments, managed from origin to border and border to destination
  • Seamless tracking during transit
  • Knowledgeable, dedicated Mexico support team

What shipping options do you offer to Mexico?

  • Door-to-door
    • We will manage your shipment from origin to final destination.
    • Our final mile partner in Mexico will transport your shipment to its final destination.
  • To and from the border
    • Your shipment will be picked up at the US origin you specify and transported to the border.
    • A carrier of your choice will transport your shipment to its final destination.

How to Ship to Mexico from the US

  • Obtain a rate quote online
  • Shipper must have an approved Customs Broker. Use this list of approved brokers if you need help selecting one. 
  • Shipper must prepare the required documents:
  • Schedule a Pickup Request
  • Send an email including the Carta Porte and the Customs Broker name and contact information to LTL.Mexico@xpo.com.

How to Ship LTL to the US from Mexico

  • Obtain a rate quote online
  • Shipper must have an approved Customs Broker. Use this list of approved brokers if you need help selecting one. 
  • Shipper must prepare the required documents:

To schedule a pickup with a Mexico origin, send an email including the Carta Porte and Service Order to LTL.Mexico@xpo.com.  An LTL bill of lading will be created by our partner carrier in Mexico.

Mexico shipping forms

Mexico coverage map

We provide direct service to more than 40 major cities in Mexico and can service all portions of Mexico through our affiliate transportation partners.

Use our U.S.-Mexico Cross-Border Map (pdf) to determine border crossing locations and major service areas.

Please contact our Mexico support team or call (956) 284-2575 to verify the border crossing.

Are customs broker fees or border crossing fees included in my rate quote?

No, customs broker fees and border crossing fees are not included in your rate quote. They must be obtained through your broker.

Can I track a shipment to Mexico?

Door-to-door shipments to Mexico can be tracked. For shipments other than door-to-door, tracking results will only provide status information for the US portion of the shipment.

Where do I go to track my shipment?

Go to Tracking and enter your PRO number.

Does XPO Logistics have terminals in Mexico?

No. We partner with our affiliate company to manage freight in Mexico. They have a network of service centers throughout Mexico.

How do I get a door-to-door rate quote to Mexico?

To determine if your shipment can be sent door-to-door, go to Rate Quote.

To request an intra-Mexico rate quote, email us at LTL.Mexico@xpo.com.

Can you recommend a customs broker?

Please visit the U.S. Customs & Border Protection website for a list of brokers by port.

Where will my shipment cross the border?

All door-to-door LTL shipments cross at Laredo, TX. All shipments to or from the border will cross at one of XPO Logistics' 13 border crossing locations. The exact location will be dependent on the destination/origin city in Mexico, the broker selected to cross the freight, and/or the carrier selected to transport the freight in Mexico. Contact your customs broker to identify exact border crossing locations for XPO Logistics shipments to and from the border.

Where can I go for more help?

Contact your sales account executive or our Mexico support team at LTL.Mexico@xpo.com